Terms and conditions

THESE ARE SOME OF THE REASONS YOU SHOULD BOOK THROUGH OUR WEBSITE:

THE BEST PRICE AND EXCLUSIVE RATES

Exclusive offers you’ll only find on our website.

SECURITY IN YOUR TRANSACTION

We will request your data using a system with the highest level of security.

EMAIL CONFIRMATION

We will confirm your booking by email.

CHANGING YOUR BOOKING

Certain types of bookings with special payment advance payment conditions cannot be changed.

BOOKING CANCELLATIONS

All bookings are subject to our cancellation policy (please check it in your booking details). If you can’t find your confirmation email, contact us directly and we’ll assist you.

DATA PRIVACY

We’ll ensure the privacy of your personal data, which will not be used if you thus request it. Please see our Privacy Policy. CANCELLATION POLICIES

Free cancellation conditions:

  • If you cancel up to 30 days before your arrival and no more than 90 days have passed since you paid your booking deposit, no cancellation charge will be made.
  • In all other cases and after 30 days you will be liable for 100% in cancellation fees.
  • In the case of a no-show, you will be charged the full amount of the booking.
  • On arrival at the apartment the number of adults and children on the booking will be checked. If it does not coincide with the actual number of occupants, the price may be increased.

CONDITIONS

Deposit. You will be charged the deposit amount stated on our website when you receive the keys to the accommodation. This will be reimbursed a maximum of seven days after the apartment has been checked and found to comply with the conditions established by the management. The deposit will be paid and reimbursed by credit card. We cannot accept cash.

Tourist Tax. The price of your accommodation does not include the currently applicable tourist tax. This must be paid when you arrive at the apartment (DOGC Act 5/2012 of 20 March). The current amount is 1€ per person per night payable for a maximum of 7 nights (under sixteens exempt).

Check-in/Check-out. Arrival from 5 pm. Departure up to 12 noon.